Reddit Reddit reviews ARRIS SURFboard SBG6580 DOCSIS 3.0 Cable Modem/ Wi-Fi N300 2.4Ghz + N300 5GHz Dual Band Router - Retail Packaging Black (570763-006-00)

We found 48 Reddit comments about ARRIS SURFboard SBG6580 DOCSIS 3.0 Cable Modem/ Wi-Fi N300 2.4Ghz + N300 5GHz Dual Band Router - Retail Packaging Black (570763-006-00). Here are the top ones, ranked by their Reddit score.

Computer Networking
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Computers & Accessories
ARRIS SURFboard SBG6580 DOCSIS 3.0 Cable Modem/ Wi-Fi N300 2.4Ghz + N300 5GHz Dual Band Router - Retail Packaging Black (570763-006-00)
Compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. Call internet service provider if not listed here. Requires Cable Internet Service and approved for plans up to 100 Mbps. Wifi will not work on certain ISP providersNot compatible with: Verizon, AT&T, or CenturyLinkTwo-in-one DOCSIS 3.0 Cable Modem + N300 WiFi RouterDocsis 3.0 Modem with 8 DOWNLOAD and 4 UPLOAD Channels capable of 343 Mbps download and 131 Mbps.8X Faster than DOCSIS 2.0. Supports IPv4 and IPv6 – the latest Internet standard. 802.11n Wi-Fi. 4-Port Gigabit Ethernet Router2.4/5.0 GHz Dual-band Switchable
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48 Reddit comments about ARRIS SURFboard SBG6580 DOCSIS 3.0 Cable Modem/ Wi-Fi N300 2.4Ghz + N300 5GHz Dual Band Router - Retail Packaging Black (570763-006-00):

u/Veloreyn · 4 pointsr/Comcast

Similar to what crashbandit posted, it's pretty unlikely to be your modem. If you want a cheap method of checking, see if there are any thrift stores in your area, as older model D3.0 modems aren't hard to find (I'm using a SBG6580 that I paid $5 for, and I have a backup SB6121 that I paid around $1.99 for).

There's a small chance a defective modem can cause packet loss, but there are quite a few mainline issues that are far more likely than a defective modem. In fact, with the weather getting colder, I'd put money on the fact that it's very likely a DC power pack inside one of the hardline amplifiers feeding signal to you. I was a line tech for a couple years before leaving Comcast, and this is about the time of year we started having them blow (seasonal changes cause the capacitors inside to crystallize, and eventually they don't hold a charge anymore... first symptom is packet loss). Unfortunately Comcast trains reps to blame a customer-owned modem before anything else, regardless of anything they see on their screens, so I'd say you're right not to trust them. Even if I'm right though, you'll likely have a fight on your hands. First you'll have to convince them to send a tech, and the tech they send won't know what remote measurement equates (roughly) to packet loss (that measurement being DS CER, or DownStream Codeword ERrors). Even if he sees what I imagine he would see, it'll be hard for him to book a referral ticket to a line tech, then you have to hope you get a line tech out there that knows to check for it, because half the guys I worked with wouldn't jump to that immediately.

So best I can say is good luck.

u/sodejm · 4 pointsr/techsupport

Buying your own modem would allow you to remove that fee.

Some modems will also be able to provide wireless access. i do not believe that modem has wireless capability. so in this case you would also need a router. This is a modem with wireless capability http://www.amazon.com/Motorola-SURFboard-Gateway-SBG6580-Wireless/dp/B0040IUI46/ref=pd_cp_pc_1

However i would check that it is compatible with TWC

u/philososapien · 3 pointsr/AdviceAnimals

This used to happen to me. It is Comcast's DNS servers that are doing this. To bypass them, you can change your settings on your phone pretty easily. I used open dns and it worked.

p.s. You can't change the DNS on comcast's routers though, I ended up getting a new box myself and I don't pay the 10 lease fee per month. I know the router is expensive, but it pays up in 12 months. That's 120 dollars you don't give to Comcast. Also they can't use your modem for a hotspot.

u/headbangershappyhour · 3 pointsr/news

For a little bit more, why not upgrade to the 6580 and get wifi as well all in one unit?

http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46

u/TheCactus0 · 3 pointsr/pcmasterrace

I want to get a wireless router for my home, what is a good one to get?

1 ps4(ethernet cable), 2 xbox 360's(Ethernet cable), 2 tablets(wifi), 2 Phones (wifi), 2 laptops (1 ethernet, 1 wifi). I live in a 1 bedroom apartment so range isnt really an issue. That being said, i would like to get the Best router. Does anyone know where i can go to research them? or what i should be looking for in a router?

Edit - I have gotten so much usefull advice, and learned so much! although i feel like there is still lots tht i dont know. that being saig, i thought of a new question:

Is my current router (SURFboard SBG6580) any good? I am not sure how to interpet the information listed on amazon.com, it all looks so forgin. and even the things that i think i recognize, dont seem to make any sense.

I think i will just end up buying whatever u/zakabog recommends. he seems pretty on the ball. :)

u/enemy1g · 2 pointsr/buildapc

You could try something like this.

Separate modem and router are definitely better, though.

u/Zirenity · 2 pointsr/Comcast
u/The_Cave_Troll · 2 pointsr/techsupport

When you said Gateway, I assumed you men something like this. (It's ok, it's only an Amazon link). As for your problem, sound like it's your video card. Plug the monitor in the motherboard video connector instead of the video card. Can your computer still POST? Then go to BIOS and change the video to "enbedded video" or something like that, and connect the monitor to the motherboard instead of the videocard. Report back your results.

u/pickinshed · 2 pointsr/Comcast

Oh, sorry! I didn't make that clear. It's a modem and router all in one package. They said they owned the modem. You can find the item here:

http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46


They refunded me today after speaking with 5 people about the issue.

u/JoeK1337 · 2 pointsr/cordcutters

My ISP uses these for our modem rental, they work decently

http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46

u/kpurdon · 2 pointsr/cordcutters

This one will work. It sounds like you have a modem/router combo. In that case you'll either need to get a separate router or this

u/countrykev · 2 pointsr/AdviceAnimals

>How does one go about buying their own modem and setting it up?

You can buy them anywhere. This one on Amazon is a standard and works with most providers.

>What do I need to do in order to make sure my internet gets set up correctly and all that if I'm not using that companies modem?

First, make sure you are buying a modem that will work on their network. If you Google your Provider's name+approved modem list you'll probably find it. For example, here is Comcast's

From there, setting it up varies from provider to provider, but it's usually pretty easy. Just plug in your new modem, go to any computer connected to the Internet, and open a web browser. This should launch a registration page that confirms your account and authorizes the modem.

One thing to look out for is if you have a combined modem and wifi hotspot. If you do, it makes things a little more complicated as you'll need to buy something like this.

>Lastly, how will buying my own modem benefit my internet connection as opposed to the one my ISP gives me?

That depends. If you have an old modem, getting a new one may improve speed because you're going from one standard to another. Otherwise it won't make a difference in speed, you'll just be saving the cost of leasing a modem from your provider.

u/uv0001 · 2 pointsr/technology

Purchase any standard cable modem. If you want the same capability as what you currently have, make sure it has wifi built in as well.

Cable Modem only

Cable Modem with wifi built in.

The two I listed are just examples, you can shop around and find other brands for different prices. Just make sure on the specifications it says it's "DOCSIS 3.0" or something like that and it'll be compatible with Comcast.

DO NOT CALL COMCAST RIGHT AWAY! Only do that as a last resort since it's a pain. In most cases you can activate the new modem without calling. Take it home, disconnect your old modem and connect the new one to the cable line and hook it up to your computer. Plug it in and give it 10 mins to connect to Comcast. Open a web browser and the Comcast activation screen should come up. In put your account info, click activate and give it a good 30 mins to complete. Once you have working internet, return your old modem to the Comcast store (GO IN PERSON AND HAND IT TO A PERSON) and make sure you get a receipt.

If you have trouble activated and have to call, before calling take down the Serial Number and the Cable Mac Address on the bottom of the modem. You're gonna need to give that info to the rep so they can add it to your account.

Either way, you won't have to pay that stupid rental fee any more and you'll probably have better performance with your own modem.

u/OurEyesArentReal · 2 pointsr/Cleveland

If you want to save some money and only have one device your best bet is to go with something like this if you use wired it will be comparable to using just the Motorola Surfboard SB6141(which my main PC is and it works fantastic!). The wifi will be the cheaper component of this device and provide about the same service as the modem/router combo they rent to you.

The reason you'd want a separate device for your wifi is if you stream video off the hard drive of one computer to your house to the TV or another computer. If you don't really do that and just use it to browse or stream video from the internet, you'll be fine with the combo sets.

u/Suppafly · 2 pointsr/24hoursupport

I don't usually like all-in-ones but the motorola surboard modems are the best, so I'd probably get something like this
http://www.amazon.com/Motorola-SURFboard-Gateway-SBG6580-Wireless/dp/B0040IUI46/

which is basically the surfboard modem with a router built in.

This netgear wouldn't be bad either.

http://www.amazon.com/NETGEAR-DOCSIS-Cable-Modem-Router/dp/B00IF0JAYE/ref=sr_1_6?ie=UTF8&qid=1406839994&sr=8-6&keywords=TG852G

If you plan on going with a triple play type service with phone in the future, you'll want something like this:

http://www.amazon.com/Arris-TG862G-Residential-Gateway-802-11n/dp/B008KRLZCW/ref=sr_1_1?ie=UTF8&qid=1406840138&sr=8-1&keywords=router+voice

but the cost is going to be higher.

u/Sheylan · 2 pointsr/techsupport

Something like this : http://www.amazon.com/ARRIS-SURFboard-SBG6580-Docsis-Router/dp/B0040IUI46?ie=UTF8&keywords=ARRIS%20Surfboard&qid=1463430394&ref_=sr_1_5&sr=8-5

is probably the cheapest I would recommend going. That's what I have setup at my dad's place, it's an all-in-one, so you wouldn't need to buy a separate router.

You could also maybe get the SB6121 along with something like this: http://www.amazon.com/NETGEAR-WNR3500L-Open-Source-WNR3500Lv2-Processor/dp/B002RYYZZS/ref=sr_1_22?s=pc&ie=UTF8&qid=1463430791&sr=1-22&keywords=Netgear

that would be very slightly cheaper I think? But ultimately probably about the same or worse performance wise.

u/just_an_austinite · 2 pointsr/Austin

I have a -20 service discount, and also I pay for my own modem. There should be no reason why you are paying for a modem.

The modem I bought cost $75 off of amazon (it's now $60.00) and can be found HERE.

In a little over 10 months you will have paid for that and then you are just saving money at that point. Plus Grande supports the same modem as well.

u/Moving_In · 1 pointr/Biloxi

Damn. I am running directly into the modem, so not using wireless. This is my modem.

Looks like my Monday afternoon might involve calling Cable One :(

u/Shannegans · 1 pointr/cordcutters

I have [The Motorola SURFboard SBG6580] (http://www.amazon.com/gp/product/B0040IUI46/), and TWC is my provider. It supports up to 343/131Mbps. We have a TV with a PS3, XBox360, Wii, and Roku 3 attached to it, as well as a couple of laptops, 2+ android tablets, 2 ipads and 2 smartphones and it seems to handle the load pretty well.

u/zomgtruth · 1 pointr/techsupport

Basically any modem/wifi router combo is not as good as 2 individual devices (1 modem and 1 router). As I said above you can configure the modem to be a modem only and use a router for routing/wifi duties and youll probably have much better luck. In fact if you look at the second 1 star review on amazon of this unit youll see the same advice Ive given to you with more detail instructions.
http://www.amazon.com/product-reviews/B0040IUI46/ref=acr_dpx_hist_1?ie=UTF8&filterBy=addOneStar&showViewpoints=0
However, If this is a new modem and you cant use it as a combo device anyhow I would say you should return this item and instead go with this arris/motorola SB 6141 modem. Its about $40 cheaper and there area number of OK routers for that price if your old netgear isnt performing as good as youd like.
Out of curiousity what make/model is your old netgear modem?
also, If you need help selecting a newer router feel free to ask.

u/Julia_Child · 1 pointr/phoenix

What does this mean?

Also, since this doesn't create a wifi network, what would you suggest I do to get that? The Motorola modem/wifi combo unit is $125 on Amazon right now which seems a little steep.

u/wisc · 1 pointr/techsupport

Basically, you need a modem and a wireless router. They sell all-in-ones nowadays like this one from Motorola http://www.amazon.com/gp/product/B0040IUI46/ref=oh_o02_s00_i00_details (which I own and recommend). Then you just plug in your cable feed to the back and with a little configuring, you're good to go.

u/_OblivioN_ · 1 pointr/pcmasterrace

I would recommend GIGABYTE Model GC-WB867D-I. I've been using it for almost 5 months now and it has performed so much better than this cheap usb wifi adapter I had for a short time. On the Gigabyte, downloading on 5 GHz, it will be at a constant 30 to 35 Mbps. Whereas on the usb adapter, downloading on 2.4 GHz, it would constantly bounce from 30 Mbps to 5 Mbps. Really annoying when playing online with the ping jumping from 45 ms to 500 ms. My router probably plays a roll in this, but ill be switiching to a AC router soon.

Back to the Gigabyte, the wifi chipset is the Intel AC 7260 that supports 2.4 Ghz and 5 Ghz and Bluetooth 4.0. The 7260 a mini pcie, which fits in a laptop. You can buy just the Intel AC 7260 itself, but for a couple dollars extra, you get a black mini pcie to pcie adapter of you want to use it on a desktop.

u/newskul · 1 pointr/IAmA

this modem would be the closest thing to comcast's top of the line cable modem/router gateway. the only thing it doesn't do is phone service.

top of the line model is either the SMC D3GNV or the Arris TG862G

u/SirMaster · 1 pointr/YouShouldKnow

Time Warner gave me this modem:
http://www.amazon.com/Motorola-SURFboard-Gateway-SBG6580-Wireless/dp/B0040IUI46

I was under the impression this was about as good as modems get.

I always get the speeds I'm supposed to, 50/5.

u/lucillep · 1 pointr/Frugal

Thanks for the detailed response. I am looking into Ooma, apparently there's a good price on Amazon. I was researching modem/routers a few weeks back, but several people advised against getting a combo unit. Do you have any recommendations? I was looking at this one:
http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46/ref=sr_1_4?ie=UTF8&qid=1420304347&sr=8-4&keywords=comcast+compatible+gateway

I am paying $30 a month for cell phone, 1200 minutes, 1200 texts, 500 mb data, which more than meets my needs. With Republic Wireless, I think I'd have to buy a new phone?

u/LastnameWurst · 1 pointr/xboxone

I personally have this Motorola Surfboard SBG6580, I replaced the crappy one that Comcast gave me with it and it works great. A plus is that you get $10 off because you don't need to rent their crap.

I used the comcast router for a little while because I had their phone service so a word of advice, if you have comcast as your home telephone provider, look for one with the phone connection. I moved to Ooma recently so that also saved me a bunch of money.

u/MY_NAME_IS_IN_CAPS · 1 pointr/technology

you can buy a router/modem combo for ~90-120 depending on sale prices. I got this one for about 90 some time around black friday.

u/SandCracka · 1 pointr/QuadCities

I have had mediacom service at 3 houses now. 3 things to learn

  1. Never get cable. Netflix all the way
  2. Don't get their router/home WiFi service. That's 8/month you're saving right there!
  3. This modem/router combo is your friend throughout your relationship with mediacom: http://www.amazon.com/ARRIS-SURFboard-SBG6580-Docsis-Router/dp/B0040IUI46
    Source: I tried all different combos of modems before.
u/mb9023 · 1 pointr/hardware

Unless you already have a separate modem, it's probably a combination router. A lot of them are like this (scroll down a bit and it shows the back) where it's both. In that case, you'll need one like it OR you'll need a separate modem and router.

If you only end up needing a router because you have a separate modem, this is the router I have and it's been great. Installed DD-WRT and you get a lot of NAT/QoS options.

If you need a modem/router combo, I recommend the one I linked above even though it's a little pricier. This one also has decent reviews.

u/AnotherUselessPwn · 1 pointr/Portland

If that is is the real reason why people complain about Comcast then I'm totally behind that. I do find it rather sad that our country is ranked so low when it comes to our price/speed ratio.

I do know that once I convinced my co-workers to upgrade their hardware all of their connections bumped from around 6Mbps to 45+Mbps.

So I'm just missing out on why people are complaining for other reasons. I don't have cable TV either, so I just deal with internet so I guess I can't be the one to judge Comcast too much.

Here is the wifi card I upgraded to and here is the gateway that I got so I could get rid of my rental from Comcast.

Don't get me wrong though, I'd love to see some competition and technology advancements in internet providers around here!

u/NativityCrimeScene · 1 pointr/pcgaming

Well I am connected to my android box through Wifi, but if you're using your phone you would be on wifi too so I'm not sure what the reason is. I have this router and I saw an improvement when I switched it to 5Ghz frequency, but there's still a slight lag. It's not huge, but in games where you need split second reactions, it hasn't been perfect. Do you have a high end router?

u/IEatPizza · 1 pointr/hardware

That's what is plugged to the one my cables company gave me just the power and the other cable that I don't remember what is called http://imgur.com/i6guNHY



http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46#

u/amacleod426 · 1 pointr/techsupport

Worry not, your laptop and current devices will all work if you upgrade to an N router. Even if your laptop isn't compatible with N wifi (it should be, but you can always check the model # in google/the manufacturer's site for the specifications), N routers are backwards compatible for older devices on G or B wifi modes.

To expand on some other points below; yes, you can purchase a modem/router combo instead; they work fine enough, though in general, for best performance, its recommended to keep the devices separate. If you want to save that $5.99/mo modem lease fee from TWC, you can buy your own cable modem (or modem/router). And don't be concerned about them turning on a public wifi hotspot on their leased equipment, at least for the time being - that's only a Comcast thing, not TWC (though of course, if/when the two merge next year, that will quite possibly change).

Yes, keep your PS3 wired directly - and for that matter, any other devices that you CAN connect with ethernet, you should. They will perform much better, and your devices on wifi will perform a little better as well the less crowded your home wifi is. Yes, try to keep your wifi router away from your PS3 (the bluetooth signal from the controllers could possibly cause some interference on 2.4ghz wifi), any cordless phone stations, baby monitors, for god's sake keep it away from your microwave....okay, you get the idea, lots of interference, the list goes on and on. Good luck buddy, happy networking.

u/creedfeed · 1 pointr/news

If you go to Best Buy, make sure you price match with Amazon... save a couple of bucks... http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46/

u/PM_ME_YOUR_NYMPHAE · 1 pointr/Comcast_Xfinity

I strongly recommend this one

https://www.amazon.com/ARRIS-SURFboard-SBG6580-DOCSIS-Router/dp/B0040IUI46

If you go on ebay you can find used ones for $20

u/stylz168 · 1 pointr/timewarnercable

If you're paying the rental fee, try to get the SB6141 and if you're ever considering upgrading to 200/20, get the SB6183.

If you already purchased your modem, upgrade to either of those two, or get this one: http://www.amazon.com/Motorola-SURFboard-SBG6580-Packaging-570763-006-00/dp/B0040IUI46/ref=sr_1_1?ie=UTF8&qid=1415819423&sr=8-1&keywords=motorola+wifi+cable+modem

If you want a decent modem + WIFI.

u/kryptobs2000 · 1 pointr/technology

No, they probably weren't lying, maybe, but more likely just have no idea what they're talking about. Here's a modem that would work for you just fine. No idea on the quality of it, just the first one I came across. Here's one that's capable of up to 686Mbps even.

u/kkondz21 · 1 pointr/PS4

They have a new model that is more expensive, but this is what I have and what I recommended to my neighbor, which he has no complaints. It is a modem/router combo. Works really well with my 60 down 10 up internet.

https://www.amazon.com/ARRIS-SURFboard-SBG6580-DOCSIS-Router/dp/B0040IUI46

u/manustillflops · 1 pointr/xboxone

It's a 802.11n router as well, not connected to any other equipment. I'll give you a link to its Amazon page in case there's anything else you'd like to know about it. I am poorly informed when it comes to wireless functionality and maximizing its performance as allowed by one's ISP, so any basic advice about that would be appreciated as well, whether or not it is pertinent to this streaming issue.

u/xSiic · 1 pointr/buildapc

http://www.amazon.com/dp/B0040IUI46/ref=cm_sw_r_udp_awd_Drzstb1XJ75SB

Once again, I am going to recommend that you get a modem and router separate, as the modem/router combos aren't always reliable.

u/MaLaCoiD · 1 pointr/techsupport

Do you mean SB6580?

Is the modem getting an IP from Comcast? If so, can you ping the IP from some other device on the Internet?

Why do you need the modem to be reachable? The only reason I can think of would be remote admin, which is a bad idea. I would suspect if you have a device in a DMZ, then the modem becomes transparent at layer 3.

u/borntoperform · 0 pointsr/techsupport
u/E_Bigwig · 0 pointsr/buildapcsales

Wireless - I actually have a slightly different one that is a router/modem.

http://www.amazon.com/ARRIS-SURFboard-SBG6580-Docsis-Router/dp/B0040IUI46

u/rygarths · -1 pointsr/hardware

This if you have cable.

This if you have dsl.