Reddit reviews Get Anyone to Do Anything
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Get Anyone to Do Anything: Never Feel Powerless Again--With Psychological Secrets to Control and Influence Every Situation
I will have to dig into my old books, but I think it is this one…
http://www.amazon.com/Get-Anyone-Anything-Again-With-Psychological/dp/0312270178/
… that correlate what you are saying with cognitive dissonance. For example, if someone does something bad to another by accident, they might internally rationalize “I must hate this person”. Likewise, when one does something good for another, they might start thinking they like this other person.
The book may be nicknamed a manipulator’s manual please note.
Those both come from a book called The Definitive Book of Body Language by Barbra and Alan Pease. They back their claims up with studies Here's a link to the relevant section of the book using Amazon's search inside this book feature. At least I hope it will work that way.
http://www.amazon.com/Definitive-Book-Body-Language/dp/0553804723/ref=sr_1_1?ie=UTF8&s=books&qid=1255564935&sr=8-1#reader
The don't mention the exact name of the study, just saying it was a University of Minnesota one. It's probably in an appendix.
Likewise with the palms.
http://www.amazon.com/Definitive-Book-Body-Language/dp/0553804723/ref=sr_1_1?ie=UTF8&s=books&qid=1255564935&sr=8-1#reader
Intentionally using open palms to deceive. It can be tricky to do.
http://www.amazon.com/Definitive-Book-Body-Language/dp/0553804723/ref=sr_1_1?ie=UTF8&s=books&qid=1255564935&sr=8-1#reader
Get Anyone To Do Anything by David J. Lieberman, PhD is another excellent book on this topic. It goes more for the verbal manipulators.
http://www.amazon.com/Get-Anyone-Anything-Again-Psychological/dp/0312270178/ref=sr_1_1?ie=UTF8&s=books&qid=1255565543&sr=1-1
Get Anyone to Do Anything: Never Feel Powerless Again--With Psychological Secrets to Control and Influence Every Situation
think about this:
how one behaves in any situation is a function of what emotions they are in, what is happening, and how one explains these to oneself. then the person acts in a way consistent with their theories about what's true.
you may be at a disadvantage when you act on self-deprecating emotions and self judgement. you may very well be misinterpreting things, therefore, expressing yourself in words is not always be a good idea.
also about apologizing, there's a book called Get Anyone to Do Anything: Never Feel Powerless Again.
Corny title, does not do the book any justice. There is a chapter on apologies, maybe 5 pages long, puts things in perspective. There is a wrong way to apologize and be apologized to.