Reddit Reddit reviews Orchestrating Experiences: Collaborative Design for Complexity

We found 1 Reddit comments about Orchestrating Experiences: Collaborative Design for Complexity. Here are the top ones, ranked by their Reddit score.

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Orchestrating Experiences: Collaborative Design for Complexity
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1 Reddit comment about Orchestrating Experiences: Collaborative Design for Complexity:

u/Ethnographic ยท 2 pointsr/UXResearch
  1. A lot of this is piecing together bits from here and there. One cool example is the book Orchestrating Experiences, which has some cool case studies (e.g., how does CVS pharmacy work seamlessly when inside a Target). Can't find it now, but I recall the Intercom blog having some cool stuff on this too.

  2. Just do some searches on the Mckinsey site and you will find tons of articles and services related to this topic. If you do Google News searches for "consultancy acquires UX" or something similar you can see a pretty clear trend (McKinsey bought Lunar in 2015, IBM which is really more of a consultancy made a few over the years, Accenture acquired Fjord in 2013, Ernst and Young bought Seren, Wipro bought Designit, Deloitte has bought Ubermind and a few others, PwC bought Pond, etc. etc.).