Reddit reviews Small Things Considered: Why There Is No Perfect Design
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I just wrote you some long answers. (My survey's the one with the long rants about folding canes held together with bungee cords, and remote controls with tiny buttons.)
Have you read Henry Petroski's book "Small Things Considered: Why There Is No Perfect Design"?
Small Things Considered (amazon.co.uk)
It has a couple pages about the design of the OXO Good Grips vegetable peeler, which led to a huge product line (originally intended for people with arthritis, but embraced by many "normal" people as just plain good design.) OXO also has a blog where they show some examples of their design process:
Behind the Scenes (oxo.com)