Reddit reviews The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever

Buckle up! In my teams, leaders are readers.

Here's a short list:

• Getting Things Done - this our bible for productivity
  
• Farm Don't Hunt - it's a good book for building an org or understanding how all the parts of your org work together
  
• Customer Success - like it or not, it's the standard for an intro book into CS written by Lincoln Murphy
  
• Mapping Experience - this is a great one for helping to define the customer journey
  
• The Coaching Habit - I use this a lot with my direct reports but it's also really valuable for shifting your mindset for how you should coach or advise customers
  
• The Effortless Experience - it's an eye opening read, backed by research that says you shouldn't be trying to delight people all the time
  
  Oh and here is Lincoln Murphy's book list.