Reddit reviews The One Minute Manager

Maybe checkout The One Minute Manager. It sounds like you definitely won't be in a leadership position, but if you've been out of the corporate environment it might be a good primer for what to expect from the manager-employee relationship. It describes how to be a good manager, but it does so through in the context of trying to grow a successful team and so reading the book should give you an idea of what it means to have a healthy/productive relationship with your supervisor. Also, it's just a good book on leadership: I actually received it from my former CO when I was a firefighter moving up the chain at my station, but it was definitely applicable at my corporate job.

Also, all that said, here's my biggest tip for you: don't just be a silent employee and expect your work to speak for itself. Interact with your supervisor on a regular basis. Try not to be annoying about it, but if you get an assignment, check back with them to make sure you understood what they need. If you returned some kind of project to them, make sure it was what they asked for. Don't be afraid to ask questions. Ask lots of questions. These interactions serve several purposes:

1. They familiarize your boss with you, your face, and your name. You are not the only employee your boss is managing, especially in a call center. You are going to want to stand out relative to the other employees.
   
   
2. These types of interactions make you appear engaged and interested in the task at hand.
   
   
3. You will be less likely to make a mistake (and more likely to correct it early) if you check-in like this. but check-in with your boss even if you understand something. Don't worry, it doesn't make you look stupid, it makes you look like you want to do your job well. It seems weird, but really: sometimes you should even ask questions you're pretty confident you already know the answer to, just as an excuse to get some face-time.
   
   
4. If you don't do this sort of thing, it's entirely possible your boss will literally have no idea who you are. I've worked in cubicle farm environments fed by temp agencies, and after a few years you sort of stop trying to learn everyone's names because there's just so much churn. You figure out quick who's names are important, and it's not the one's who sit quietly at their desk doing their job. They are probably doing an excellent job, but I wouldn't know it because without even remembering their name, I can't correlate the good work I see when I walk by their desk with the metrics I see on my department analytics dashboard.
   
   I hope I've instilled in you how critically important it is that you develop some kind of relationship with your supervisors if you're able. Maybe your call center will be different from the one at my office, but I doubt it. This isn't the military: the people who succeed are the ones who stand out, not the ones who fall in line and conform.
   
   Good luck with the new job, and good luck getting noticed!

I can recommend books.

• How to Win Friends and Influence People - required reading
  
• Behind Closed Doors - management and leadership
  
• Its Your Ship - management and leadership
  
• One Minute Manager - management and leadership
  
• Mythical Man Month - IT specific
  
• Peopleware - IT specific
  
  Don't look at this as something mandated, look at it as an opportunity to learn. If the class you mentioned covers general leadership and management you should consider it, direct reports or not. If it's just how to file HR paperwork and stuff, ya don't bother.

I recommend reading this book.The One Minute Manager;Kenneth H. Blanchard.

https://www.amazon.com/The-One-Minute-Manager/dp/0688014291/ref=sr_1_2?ie=UTF8&qid=1481414800&sr=8-2&keywords=one-minute+manager

They recommended The One Minute Manager.

> "only votes matter"

It was never claimed, and the quotation marks are unjustified.

> complete bullshit

Spoken like a leader. Proof by profanity?

> make your own

Maybe consider taking your own advice? This whole schism could have been avoid by creating /r/serious_boardgames or something, rather than modifying an existing community.

> I'll continue working on curating /r/boardgames to be the best board game forum I can

Nobody doubts that. What is being doubted is your ability to make a good one.

> cause some people to be upset while they get used to them.


This is not how to lead effectively. This is known as bad management. Read a simple book on it like The One Minute Manager or many others, and you will learn that what you are doing is a textbook example of how to do things terribly, and that there are much better ways to lead people. Here's a hint: part of it involves listening to people.

Not sure what angle on leadership you’re looking for, but The One-Minute Manager is short enough that even if that doesn’t suit you, you haven’t wasted much time on it. It’s a perennial favorite in the “business leadership” category.

The One Minute Manager

Yes, study your ass off on management. If you can get out to a bookstore this weekend, go pick up either the Successful Manager's Handbook or The One-Minute Manager so you can study up on management techniques and be able to give some specifics to questions.

These might be available as e-books; I didn't check.

The One Minute Manager

I cannot stress enough the importance of this book. You can finish it in half a day, I've read it multiple times. Such a simple and effective way of managing any team.

One Minute Manager

[Raving Fans] (http://www.amazon.com/Raving-Fans-Revolutionary-Approach-Customer/dp/0688123163) by Ken Blanchard is pretty good. The One Minute Manager by the same author is also worth a read. Nothing groundbreaking, but interesting nonetheless.

These books are more work related than philosophical, but it changed the way I looked at work and to a certain extent life in general. I think everyone could benefit from reading these.

• who moved my cheese Teaches you to not fear change but to embrace it
  
• the 1 minute manager Teaches you how to work with people in a positive way
  
• Getting to Yes: Negotiating Agreement Without Giving in Teaches you how to get what you want
  
  These books won't teach you how to manipulate or con your way in life, but rather how by changing your own behaviour (in a positive way), you can change that of others (in a positive way).