Reddit reviews Vested Outsourcing: Five Rules That Will Transform Outsourcing
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Game Theory: http://en.wikipedia.org/wiki/Prisoners_dilemma
Also, the people making decisions are very rarely highly motivated 20 year old professionals who want to change the world. Unfortunately.
Reading that I found enlightening:
http://www.amazon.com/Vested-Outsourcing-Five-Rules-Transform/dp/0230623174/ref=sr_1_1?ie=UTF8&qid=1343969056&sr=8-1&keywords=vested+outsourcing
http://www.amazon.com/The-Tipping-Point-Little-Difference/dp/0316346624/ref=sr_1_1?ie=UTF8&qid=1343969137&sr=8-1&keywords=tipping+point
http://www.amazon.com/Freakonomics-Economist-Explores-Hidden-Everything/dp/0060731338/ref=sr_1_1?s=books&ie=UTF8&qid=1343969152&sr=1-1&keywords=freakonomics